Bios
Titus Best
Trainer - FMLS
Titus Best is originally from New York City & has been with FMLS for two years. In his first year with the company, he worked as a help desk tech and help desk trainer providing members with exceptional service. Best has now moved from the phones and into the classroom where he enjoys bringing his enthusiastic and motivated style to help share and teach computer related skills to both large and small groups. His students know him to be relaxed, down to earth, and always willing to help. In his spare time, Best enjoys photography, being an automotive enthusiast, and a good game of baseball.
Session Info
Matrix 7.0
10:30 am | FMLS Mini Theatre
1:15 pm | FMLS Theatre
Kay Burt
Senior Member Services Representative - FMLS
Kay Burt’s passion for technology training runs deep. With more than 25 years of technology training experience at Jenny Pruitt & Associates, Harry Norman Realtors and FMLS, Burt specializes in taking technology and turning it into impactful business strategies. Her students know her to be accessible and enjoy her presentation style. She has led classes covering technical training, tax systems, mobile real estate apps, data analysis, maximizing listing exposure, the effective use of digital media, and more. Prior to moving to Atlanta, Burt was a technology sales trainer who performed live software demonstrations for audiences such as NASA, Auburn University, the United States Air War College and the Offices of Attorney General for the State of Mississippi and Alabama.
Session Info
The Secret Tips & Tricks of FMLS
3:30 pm | FMLS Mini Theatre
Rhett Damon
VP Industry Relations - realtor.com
Rhett Damon serves as a leading voice and advocate for real estate professionals as vice president of industry relations at Move, Inc., operator of realtor.com®, and delivers value to REALTORS through MLSs, Associations and brokerages across the suite of Move products including Top Producer®, ListHub™, Reesio and FiveStreetSM. He previously served in strategic development and executive roles for Leading Real Estate Companies of the World® (LeadingRE), HomeFinder.com, and Guaranteed Rate Mortgage. Damon is a graduate of the University of Florida and Mercer University and is a former licensed real estate broker/agent in Illinois and Texas. He resides on beautiful Lake Murray in Columbia, South Carolina.
Session Info
Consumer Home Search Tools and How to Make Them Work for You
2:15 pm | Technology Theatre
Eric Glauner
Digital Communications Specialist - FMLS
Eric Glauner has been with FMLS for a number of years now. His experience in Customer Support has given him a great advantage in assisting agents in the training department. He has a passion for linguistics and learning, which makes translating technical details into something you can actually understand usefully in the classroom.
Session Info
Mastering ShowingTime
12:30 pm | FMLS Mini Theatre
What’s New in rDocs
11:30 am | FMLS Mini Theatre
3:15 pm | FMLS Theatre
Jill Goldberg
Communications Program Manager - Georgia Department of Transportation
Jill Goldberg serves as the public relations and outreach strategist for the Georgia Express Lanes, Public Private Partnership (P3) Projects and the Major Mobility Program Projects. She was appointed by Commissioner Russell McMurry to the role in 2015. Previous roles at the Department of Transportation
include government liaison, deputy press secretary and government and board relations manager.
Prior to joining GDOT, Goldberg worked in a variety of communications positions in the public, private, and nonprofit arenas, including serving as the assistant director for public relations at the Georgia Department of Economic Development. Goldberg is responsible for all communications focusing on the Georgia Express Lanes projects, P3 and mega projects in the State. She serves as the public relations and community outreach contact ensuring that the citizens of Georgia have access to information about the transportation network and options. Working with a variety of stakeholders including local governments, community improvement districts, other transportation organizations and consultants, she helps ensure that accurate and consistent information is provided related to these programs.
Session Info
GDOT: The Northwest Corridor Express Lanes Project
12:15 pm | Technology Theatre
Mark Graffagnino
Mark Graffagnino - The Ashford Group & Brookhaven Management Services
A building construction graduate of Georgia Tech, Mark Graffagnino began The Ashford Group Inc after leaving the corporate world in 1990. This successful firm has been providing third-party construction services for various real estate projects since 1994. A licensed General Contractor in Georgia and Florida and an EPA Certified Renovator, his project experience includes ground-up development, new construction and renovation work for commercial, residential and Class A multi-family properties. In fact, Mark has developed, built and renovated over 5,000 apartment units, valued at nearly $1 Billion. Mark began investing in real estate in 2012 with buy, fix and hold deals. Subsequently, he launched Brookhaven Management Services, a property management company to manage his portfolio.
Session Info
Flipping Houses – What Reality TV Doesn’t Tell
2:15 pm | FMLS Theatre
Joi Hardiman
Joi Hardiman boasts a 27+ year real estate career as a former broker, agent, and now as an in-demand trainer who's known for her accessible, warm presentation style and the in-depth industry knowledge that only real-life experience can bring. Joi's success is fueled by an extensive marketing background based on years of sales and marketing experience between the NFL and various Sports Networks. As a Certified Trainer through the Georgia Real Estate Commission, Joi has the unique ability to zero-in on the critical training needs of today’s real estate professional. She uses her own life and business experiences to make all her classes relevant and entertaining. Beyond the arenas of real estate and sports marketing, Joi holds a Black Belt and a National Women's Division Championship in Taekwondo. In her spare time, Joi loves traveling and crafting. Keeping life fun, entertaining and easy is Joi's personal motto!
Session Info
Analyze Your Listings with Statistics
10:00 am | FMLS Theatre
Have You Found FIND?
2:30 pm | FMLS Mini Theatre
Carmen Johnston
Owner - Nectar and Company
Carmen is owner of Nectar and Company, a nationally renowned commercial, residential and wedding flower and garden design business. Her work and effortless entertaining style gained national attention from Southern Living magazine’s garden editors. She serves as a garden lifestyle expert for the magazine and the popular Southern Living® Plant Collection. Today, she has pioneered an approachable method of gardening and entertaining with flowers and plants by empowering beginners to veterans to create instant beauty through her smart container gardening. She is passionate about creating lifestyle solutions straight from the garden.
Session Info
Designer Tips from the Pros - Budget friendly ideas that will make any entryway pop!
12:15 pm | FMLS Theatre
Sallie Mobley
Senior Member Services Rep - FMLS
Sallie Mobley is celebrating 27 years of educating sales professionals in the field of technology. For the last 15 years, she has been training FMLS members throughout Georgia and the message she conveys is always the same: “Let me show you how to implement our new FMLS technology into your daily business strategy.” Prior to working with FMLS, Mobley helped implement new technology in several sectors including pharmaceutical, education, and telecommunications. She earned both her BBA in marketing and her M.Ed. in business education from the University of Georgia. A native of Coral Gables, Florida, she currently resides in Athens, Georgia, with her family. She loves tennis, running, and all things UGA!
Session Info
Agent On-the-Go: All FMLS Mobile Options
1:15 pm | Technology Theatre
Sean Moss
SVP, Director of Operations & Customer Support - Down Payment Resource
Sean Moss is senior vice president, director of operations and customer support, directing operations, implementation and support of Down Payment Resource tools and customers. Moss has more than 10 years of experience in the real estate and finance industry, where his leadership roles ranged from loan operations to corporate-level technology projects and process improvement for small and large mortgage companies.
Session Info
Down Payment Resource - Solve your buyers’ biggest problem with Down Payment Connect
3:15 pm | Technology Theatre
Rob Parker
President - Pinewood Properties
Rob Parker has over thirty years of experience in organizational leadership on a local, national and international level. Rob has worked closely with Fortune 500 CEO’s, philanthropists, sports and entertainment figures, foundation leaders, and government officials in the US, and around the world. As the President of Pinewood Forrest, Rob is responsible to provide leadership for a innovative mixed-use development adjacent to Pinewood Atlanta Studios. Parker previously served as CEO of Southern Ground, leading both the business and philanthropic efforts of three-time GRAMMY winning, multi-platinum artist, Zac Brown and Zac Brown Band. As part of that assignment he helped raise millions to build Camp Southern Ground. Prior to joining the Southern Ground family, Rob served as a Chief Executive Officer with Boys & Girls Clubs, Kiwanis International and Ronald McDonald House Charities.
Session Info
Keynote Speaker
11:00 am | FMLS Theatre
Sponsored by Atlanta Peach Movers
Amy Pedersen
Amy Pedersen - REALTOR® - Portfolio Mananger
A seasoned marketer, Amy began her career working in various local and international ad agencies working on mega-brands. After making partner at JWT, she “retired” to be home with her then young children. Years later, she returned to the corporate world as a marketing consultant primarily for Cox Communications and The Coca-Cola Company working with partners like the American Music Awards, American Idol, General Mills, Maroon 5, Train, will.i.am and more.
After years of part-time investing (and way too much HGTV), Amy pivoted from consulting and corporate leadership roles to follow her passion for real estate as a full-time investor and now agent at Keller Williams. She and her husband, Jon, have a rental portfolio in the Atlanta and Seattle areas. What she loves most though is bringing neglected houses back to life by fixing and flipping. Amy earned her bachelor’s degree in advertising from UGA and her master’s degree in marketing from Georgia State.
Session Info
Flipping Houses – What Reality TV Doesn’t Tell
2:15 pm | FMLS Theatre
Eric Stegemann
Director of Strategy - Tribus Group
Eric Stegemann brings years of experience and expertise to his role as director of strategy for TRIBUS. Having become a REALTOR before reaching the age of 20, Stegemann grew passionate about an industry where responsibility and hard work were rewarded. While loving his days selling real estate, he knew there was a larger opportunity to build a technology-oriented brokerage. In 2004, he created River City Real Estate, which quickly became the largest independent brokerage in the St. Louis area. There, he oversaw the development of numerous real estate technology breakthroughs that were well ahead of their time. The intellectual property developed at the company eventually became the framework for a new technology firm: TRIBUS. Formed in 2009, TRIBUS brings forward-thinking technology solutions for medium- and large-sized real estate brokerages across the U.S. and Canada.
Stegemann is regarded as one of the brightest minds in the real estate technology realm and has spoken at a variety of real estate events, such as Inman Connect in New York and San Francisco, the NAR Annual conference, and numerous state and local board meetings.
Session Info
Your Own Worst Enemy
9:45 am | Technology Theatre
Char Theiner
Market Specialist - RatePlug
Char Theiner started in the mortgage industry over 25 years ago and joined RatePlug in 2006 when first incepted. As a Market Specialist, Char helps Agents and their home buyers understand affordability. RatePlug now works with over 800 mortgage companies nationally to support in excess of 180,000 Agent relationships.
Session Info
Showing Mortgage Options on Your Listings with RatePlug
1:30 pm | FMLS Mini Theatre
Danny Watson
Associate - The Home Depot
Danny has spent his whole life gardening. Growing up in North Florida, he spent summers with his grandmother, growing fresh produce in her garden and selling it at her farmer’s market. Now, a 19-year veteran of The Home Depot, and s State Certified Landscape Professional, Danny runs the garden center at The Home Depot’s Midtown Atlanta store. He is a longtime volunteer for Team Depot and a regular contributor for both national and local broadcast media.
Session Info
Designer Tips from the Pros - Budget friendly ideas that will make any entryway pop!
12:15 pm | FMLS Theatre